SocialWorkforce

SocialWorkforce is a simple survey used to determine happy from unhappy employees. Once determined, our automated tool drives happy employees to leave reviews/ ratings online, & unhappy employees towards resolution.

If you aren’t managing your online reputation, your unhappy employees are more than happy to do it for you.

Why spend the countless hours, money, and bandwidth trying to recruit the right people, only to lose them because your company is being misrepresented online? Just ask yourself this: What kind of employee is more motivated to go online and leave a review… a happy employee? Or an unhappy employee?

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SocialWorkforce Features/Benefits


 

Custom Setup and Automated Process

Easy, automated boarding process. We do all the heavy lifting. We will do the boarding setup for you in less than 1 day. We set up every survey, email template and advanced workflow.


 


White Labeled Campaigns

6 simple, effective survey questions to determine employee satisfaction.

 

Workflows for Happy & Unhappy Employees

Drive your happy employees to Glassdoor and Indeed. Programmatically send your HR department Alerts for any Unhappy Employee Feedback.


 


Dashboard

Rating Trends. Completion % / Survey Metrics.

 

Reports

Survey Response Data. Click through tracking for Glassdoor & Indeed.


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Why SocialWorkforce?

Gain business insights from employee feedback while making sure unhappy employees are taken care of before leaving harmful reviews, and happy employees have an automated tool for increasing ratings and reviews online.

BENEFITS

Add value to your recruiting, marketing, and reporting initiatives

Transform your online reputation on sites like Glassdoor and Indeed

Gain valuable feedback from employees

Improve work culture


SocialWorkforce Results

Here’s a look at the before and after of USA Mortgage. See how their star rating skyrocketed after they started using SocialWorkforce. Email wellcheck@socialsurvey.com with any questions.


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Our Clients


Barry Habib

“I am very impressed with this tool. From compliance to lead generation, to customer satisfaction, as well as SEO optimization, this is a tool worth looking at. It gives you visibility and helps you generate business leads. It offers you the workflow process to help fix the unhappy customers reviews and potentially turn those customers into raving fans. It’s all centralized, all managed by the company. SocialSurvey costs very little but does so much.”

Barry Habib / CEO / MBS Highway

Steve Christian

“SocialSurvey has been great for my business. I always say I want to get testimonials but seldom get around to it. This system is so easy is have gotten more feed back recently using this product then I have in my entire 30 year career. Easy to use for the user and highly effective. Almost everyone I’ve sent a survey to has completed it with 5 stars and great comments, not to mention the 100’s of likes I get on my social media when it posts automatically! LOVE IT!”

Steve Christian / Area Sales Manager / 6 Degrees Company

Corey Trujillo

“At AFN, getting 5 star reviews is the easy part. The challenge is how to share these reviews across the Internet via social media in an organized and trackable fashion, with SEO links back to the individual LO and Branches. Thanks to SocialSurvey, the process is fully automatic. Even when our people are less engaged than we want, it works on their behalf. We love the added compliance features and Customer Service workflows as well. Sharing our success is easy with SocialSurvey!”

Corey Trujillo / Vice President of Marketing / American Financial Network

Tyler Morton

SocialSurvey is one of the greatest tools imaginable! It allows us to successfully monitor and manage our social reputation, ensuring that our clients are receiving the highest level of service. Craig and the rest of the team have done a fantastic job making sure the onboarding process for our agents has been nothing but simple. The training and communication are amazing!”

Tyler Morton / Broker / RE/MAX Victory

Jon Gwin

“We are very pleased with the customer response, satisfaction, and results that rise to an incredible net promoter score, making SocialSurvey an invaluable tool. We use the tool in many different ways, including feedback for leaders, feedback for future borrowers, and feedback for any potential areas of improvement. In the service industry, any feedback from customers allows us to make the borrower experience better with every transaction. The stellar results speak for themselves.”

Jon Gwin / COO / American Financial Network

Sandy N.

“Most new platforms require painstaking time and energy. SocialSurvey was the complete opposite. We were supported all through the start-up process with quick responses, immediate attention to details, and useful tutorials. It was about as seamless as it could get with amazing results. We are completely happy with the ease of use and execution; moreover, we believe that this will offer great customer support and feedback.”

Sandy N. / Corp. Admin Mgr. / Diamond Residential Mortgage

Amber E.

“I work for New American Funding and was recently named SocialSurvey’s #1 Loan officer with my reviews. It has really validated my business and I can share true reviews with the public as to how I operate. I feel it is really helped grow my business.”

Amber E. / Loan Officer / New American Funding

Alex A.

“Using SocialSurvey is an excellent way to enhance your company’s online presence. Our loan officers love how easy it is to use and how the surveys feed directly into their websites in real time! Very happy with the results! I highly recommend using SocialSurvey!”

Alex A. / Area Manager / Freedom Mortgage

Bob G.

“Social Survey is one of the best referral and customer service review tools we’ve ever used. It’s so easy, and most important, clients engage and participate in the post-transaction surveys in previously unseen numbers. We love Social Survey!”

Bob G.

Justice R.

SocialSurvey has the highest conversions of any review sites. Customers actually fill these out it integrates with my loan operating system and is sent automatically to the customer after closing. 5 Stars, SS is the best at reviews!!”

Justice R.

Lenny M.

“Excellent response time to my needs with informative answers to my questions. Abby even offered outside the box solutions to my support questions. My staff at RE/MAX Alliance and The Maiocco Group couldn’t be more satisfied with SocialSurvey.”

Lenny M. / RE/MAX Alliance

Lauren M.

“Since adopting SocialSurvey, our survey response rate more than doubled to 60% and the voice of our customers is now easily shared online and with their social networks and our natural search ranking is quickly rising as a result! As we grow our market share of millennials, the largest generation ever to exist, our online reputation and social media presence is more important than ever. SocialSurvey is a great platform, with great service and great people.”

Lauren M.







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