Insurance Carriers Experience Platform

#1 CX platform for Insurance Carriers

Collect feedback from every meaningful customer journey. Measure the quality of your customers’ claims experiences. Improve processes, escalate and resolve issues, retain customers after a claim

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The Most Powerful and Automated Insurance Carriers CX Platform
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Agency Partner CX

Measure the Experience of Your Agency Partners 

Automatically send survey requests to your broker partners after binding a new policy or a service interaction. Use CX to manage your sales and call center teams. Improve CX, win new Agency partnerships and improve capture rates.

Adjuster Benchmarks

Engage Adjuster and Retain Policy Holders

Send requests to policyholders after a claim.  Measure and benchmark adjusters on their timeliness, expertise, professionalism and service levels. Engage your team, improve service and speed for your policy holders.

Reputation Management

Listings, Reviews and Online Reputation

Use your fantastic service levels to win more customers. Share your great reviews on company websites, profile pages, social media, and third party review sites. Automatically manage your business listings, reviews, websites and win online.  

Industry Benchmarks

See How You Stack Up to the Competition

With Insurance Agency Partnerships, winning the next policy is about trust, product, price, service, and relationships. With SocialSurvey, get a bird’s eye view of how your service levels and relationships are stacking up to your competition.

Experience, Reputation, and Marketing all in one automated solution. The World’s Premier Experience Management Platform.
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5.0 of 5.0 Stars

“If you aren’t on board, you’re already behind…”

Nicole of Marketing

5.0 of 5.0 Stars

“SocialSurvey Has Elevated My Business!”

Michael F. President

5.0 of 5.0 Stars

“The Results from the platform have been nothing short of amazing!”

Chris W. Customer Insights

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