Benefits for Hospitality

 

Automated Customer Feedback

Connect to Property Management System and automate customer feedback with our fully customizable, mobile optimized reviews platform.

  • Personalized with Employee’s Name & Photo
  • Customized Questions
  • Star Rating and NPS Questions
  • Multiple Choice and Comment Questions
  • Industry-Leading Response Rates
  • Customizable Complaint Resolution Worfkflows
  • Enhanced marketing via Facebook Pixel and Google Audience Integration

  •  


    Automated Social Sharing

    Create instant social proof and credibility with our automated sharing on Facebook, Twitter and Linkedin at the Company, Region, Location and even Employee level.

     

    Automated Online Reviews

    Easily manage most third party review sites. Many industry specific review platforms will accept our data via a connected feed. Others work easily through our automated workflows.


     


    Google Ranking BOOST for Every Location


     

    Employee Engagement

    Integrating your front line employees into your customer feedback system will create a happier employee, an improved customer experience, better data, higher response rates, greater customer loyalty and bottom line profits.


     


    Employee Dashboards

    Enhance engagement with individual dashboards showing real time rankings, completion stats, NPS, and Reviews. All data can be expanded or exported.

     

    Employee and Location Leaderboards

    We highlight your top performers and create some friendly competition across your front line employees, and locations with our real time leaderboards.