Serving the Auto Industry

Automotie Dealership Reputation Management

SocialSurvey is excited to be serving the automotive industry and especially to be doing so with an industry veteran of over 15 years, Warren Goodell. As our National Director of Sales in the Automotive Vertical, Warren explains the value SocialSurvey can bring to companies. From a sales aspect, a customer purchases a vehicle. SocialSurvey then […]

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SocialMonitor

SocialSurvey is excited to launch the newest feature to its SocialWorks platform. SocialMonitor will monitor the activity of loan officers, branches and regions for non-compliant activity. Why SocialMonitor? Since over 80% of SocialSurvey’s loan officers and branch managers are connected to their social channels, users will be able to launch this new product without any […]

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Facebook Security Issue Affects 90 Million Users

To our SocialSurvey family, we discovered a small outage that affected a segment of our users’ Facebook accounts. Here is the official statement from Facebook’s development team: On the afternoon of Tuesday, September 25, our engineering team discovered a security issue affecting almost 50 million accounts. We’re taking this incredibly seriously and wanted to let […]

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The Create Wow Summit

Join us at the #CreateWOWSummit Welcome to the Create Wow Summit! Are you ready to drive forward your company and career at a game-changing unconference? What is an “unconference?” A conference where you not only watch WOW happen, but create it. Coming this September at Bishop Ranch in beautiful San Ramon, California, SocialSurvey invites you […]

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We Hit San Diego for Social Media Marketing World!

We spent the week at Social Media Marketing World… and WOW!  Every point made in all of the sessions reconfirmed the process that we are offering to our clients.   Check out our video overview here from our resident social media expert, Emma Monro!   We’ve given more insight below, into each step of our […]

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Don’t Overthink Your Customer Survey

Published on January 18, 2018 on LinkedIn In the modern era that “customer satisfaction survey” you are sending out is crucial for three core reasons: Social Proof Refining Your CX (Consumer Experience) Reputation Management That’s it, and that’s all. You may ask me “Hey Fraz, what about client feedback?” Well, of course, that is important […]

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Whatta WOW Year!

WOW! You did it! You made this year truly remarkable. With so much on our plates, we nearly missed recognizing the shift in momentum. But then came the Real Estate Mastermind Summit in Las Vegas. We were smacked upside the head with the most gracious, enthusiastic, and humbling feedback. One after another—completely unsolicited—users sought us […]

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2016 Top 25 Loan Officers in the United States for Customer Satisfaction

Our annual customer satisfaction index included reviews from over 10,000 loan officers and nearly 50,000 verified customers. To qualify for the list, the loan officer must be in the top 1% in customer satisfaction, have a minimum average rating of 4.8 stars out of 5, and have received at least 25 verified customer reviews in 2016.  […]

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SocialSurvey Weekly

The first week of Spring has brought longer days, more sunshine and… Don’t you feel that Spring is also about CHANGE? Trying new things out, exploring the unknown. As Seth Godin, one of my favorite marketing gurus, put it : “Change almost never fails because it’s too early. It almost always fails because it’s too […]

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