Don’t Overthink Your Customer Survey

Published on January 18, 2018 on LinkedIn In the modern era that “customer satisfaction survey” you are sending out is crucial for three core reasons: Social Proof Refining Your CX (Consumer Experience) Reputation Management That’s it, and that’s all. You may ask me “Hey Fraz, what about client feedback?” Well, of course, that is important […]

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Whatta WOW Year!

WOW! You did it! You made this year truly remarkable. With so much on our plates, we nearly missed recognizing the shift in momentum. But then came the Real Estate Mastermind Summit in Las Vegas. We were smacked upside the head with the most gracious, enthusiastic, and humbling feedback. One after another—completely unsolicited—users sought us […]

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2016 Top 25 Loan Officers in the United States for Customer Satisfaction

Our annual customer satisfaction index included reviews from over 10,000 loan officers and nearly 50,000 verified customers. To qualify for the list, the loan officer must be in the top 1% in customer satisfaction, have a minimum average rating of 4.8 stars out of 5, and have received at least 25 verified customer reviews in 2016.  […]

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SocialSurvey Weekly

The first week of Spring has brought longer days, more sunshine and… Don’t you feel that Spring is also about CHANGE? Trying new things out, exploring the unknown. As Seth Godin, one of my favorite marketing gurus, put it : “Change almost never fails because it’s too early. It almost always fails because it’s too […]

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Want the Gold Standard in Customer Service for Mortgage Origination?

Want the Gold Standard in Customer Service for Mortgage Origination? Turn to American Financial Network and SocialSurvey! AFN, after only 27 weeks, has nearly 1,850 Reviews shared online nearly 8,000 times! The risky thing about asking people their opinion is they are likely to give it to you. And you might not like what you […]

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SocialSurvey helps Real Estate Agents manage Online Reputation (Inman Review)

Social Survey’s automated reputation management is a smart way for brokers to manage their online brand Key Takeaways Brokers and agents need to take online reviews, and what they mean for business, seriously. To enact damage control, provide clients with a platform to complain. Social Survey is an enterprise reputation management software. Platform(s): Browser-agnostic; responsive […]

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Overview by the Industry Leaders: Barry Habib on SocialSurvey

Reputation Matters! Enhance the reputation of your mortgage company Get valuable data on customer satisfaction Boost SEO AND solve a difficult compliance challenge for pennies per day. All of this in one tool, SocialSurvey. Take 2 – Minutes (we mean it, exactly 2 minutes) to watch this video from mortgage industry expert and thought-leader, Barry […]

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