Consistent Local Citations Help SEO

Download full eBook A local citation is an online mention of a business’s Name, Address and Phone Number (NAP). This information is critical for influencing search engines like Google to display local search intent, while also helping internet users discover local businesses.  NAP data can appear on business directories, websites and other social platforms. Local […]

Read more

Drive Business Benefits on Google Using Backlinks

Download full eBook A link is a clickable object that goes from one site to another, and can also be text or an image. Google sees links to your website as a valuable signal. When one website mentions another website and links to it, that’s a signal to search engines that other external websites are […]

Read more

Optimize your GoogleMyBusiness Listings to Win More

Download full eBook According to Moz.com, a highly regarded marketing software, roughly 81% of Google’s Local Search algorithm centers around the following key factors: With GoogleMyBusiness (GMB) accounting for 25% of the local search ranking algorithm, every location of a business needs to have a claimed listing with accurate information. If the location can’t be […]

Read more

Google Wants to be Your Friend

Download full eBook Think about Google like a referral partner. Usually, they know you, your business and trust that you will do a good job for their friend, family member or colleague. Google accomplishes this through an algorithm that drives both local and organic search results. But to successfully refer customers to your site, Google […]

Read more

Serving the Auto Industry

Automotie Dealership Reputation Management

SocialSurvey is excited to be serving the automotive industry and especially to be doing so with an industry veteran of over 15 years, Warren Goodell. As our National Director of Sales in the Automotive Vertical, Warren explains the value SocialSurvey can bring to companies. From a sales aspect, a customer purchases a vehicle. SocialSurvey then […]

Read more

The Amazon Effect: Online Reviews

Download full eBook Scott Harris, CEO of SocialSurvey, cares a lot about reviews. So it makes sense that his kids, like 10-year-old Charlie, do too.  Charlie wanted DJ equipment for Christmas, so he took to Amazon for research. He knew that his dad is frugal (i.e. cheap) and sorted by price. Charlie found several options […]

Read more

Progression of Economic Value

  Download full eBook Economies are constantly evolving. Historically, economists have lumped experiences with services. Recently experiences have become classified as a distinct economic offering. Because of this, companies have shifted their focus to provide a Customer Experience (CX) worth paying more for. In a 1998 issue of Harvard Business Review, B. Joseph Pine and […]

Read more

Local Business Impact

Download full eBook MISSING OUT ON BUSINESS Nowadays, looking up a new restaurant on Google or Yelp is as natural as breathing. Such is the case for 15-year old Bailey and 35-year old Emma, who are both big coffee fans.  They love the coffee shop experience, and that didn’t change when on vacation in Newport […]

Read more

CX 2.0 Promoters/Detractors

Download full eBook Measuring the Customer Experience (CX) to understand their sentiment is an important part of any business strategy. NPS INDEX Net Promoter Score (NPS), created in 2003 by Fred Reicheld, Bain & Company and Satmetrix, is a methodology that a company can use to collect, analyze and quantify customer feedback—while also comparing their […]

Read more

CX 2.0 Customer Experience Data in Motion

Download full eBook Customer Experience (CX) is today’s powerful business currency that can make or break your business. In the past, if a customer had a memorable experience, they might tell a few friends or family members.   Now, we’re in a new era: the Experience Economy. Today, if your customer has a memorable experience with […]

Read more

1 2 3 4 5 6 19