SocialSurvey Announces Partnership with ASNOA

SAN RAMON, CALIF.—The Agent Support Network of America (ASNOA) has entered into an enterprise partnership with leading reputation management solution SocialSurvey to elevate customer experience, reviews and online presence for all ASNOA affiliates. ASNOA’s commitment to providing marketing support, business automation, training and cutting-edge technology to independent insurance agents led to identifying SocialSurvey as the […]

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Insurance Customer Experience Management has Evolved

We are WOW’ed to be recognized by Insurance CIO Outlook in their annual listing of Top 10 InsurTech startups that are impacting the industry. See what they wrote for the October 2019 digital magazine:  In the wake of new technologies and automation, insurance companies’ customers are a proven marketing asset that drives new businesses and […]

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Reply to Reviews [Users]

Show your customers that you care by replying to their reviews. You just received a great review on SocialSurvey, Google, and/or Facebook. Now what? With Reply to Reviews, you can thank the customer by writing a public response right on the SocialSurvey.  After logging in to your SocialSurvey account, go to the Reviews/Replies tab in […]

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Reply to Reviews [Branch Admins]

By replying to reviews, you can… Thank and resolve issues with current customers Show potential customers that you care  Include keywords to help Google recognize your relevance Your end-user just received a great—or not-so-great—review on SocialSurvey, Google, and/or Facebook. Now what? With Reply to Reviews, POCs, branch admins or users can thank or apologize to the […]

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Reply to Reviews [POCs]

By replying to reviews, you can… Control who is and isn’t allowed to reply to a review Set thresholds for certain agents  Quickly respond reviews and potentially turn a bad experience into a good one Your end-user just received a great—or not-so-great—review on SocialSurvey, Google, and/or Facebook. Now what? With Reply to Reviews, POCs, branch […]

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Replying to Reviews Helps You WIN More Local Business

By replying to reviews, you can… Thank and resolve issues with current customers Show potential customers that you care Include keywords to help Google recognize your relevance A user just received a great review on SocialSurvey, Google, and/or Facebook. Now what? With Reply to Reviews, the user or an admin can thank the customer by […]

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SocialSurvey and LendingTree Announce Integration

SAN RAMON, CALIF.—A leading reputation management solution provider SocialSurvey announced that they have integrated with LendingTree, the mortgage industry’s largest online lending marketplace. LendingTree connects borrowers with multiple lenders so they can find the best loans, credit cards, deposit accounts, insurance and more. LendingTree allows borrowers to shop and compare competitive rates and terms across […]

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SocialSurvey and MBS Highway Announce Integration

SAN RAMON, Calif.—SocialSurvey and MBS Highway are proud to announce a partner integration, allowing the conversion of more leads into borrowers by sharing social proof on reports.  MBS Highway is THE authority on market data, advice, and comparative tools to help turn mortgage salespeople into advisors. MBS Highway has exclusive Real Estate data and forecasts for every […]

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Insurance Brand WINS Local Business

Fusco & Orsini Insurance Services is a prime example of a company that’s winning on Google. They’re a locally-owned, independent insurance agency located in San Diego—a big, competitive market—and yet, they often come to the top of the Google search results.   How are Fusco & Orsini able to manage this? Because they’re powered by SocialSurvey. […]

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Auto Dealers Gain Business from Powering their Personal Brands

Personal branding is now more important than ever at auto dealerships. An individual car salesperson is no longer competing solely by location or car model, everyone is now competing for new business based upon their own online reputation.   It’s an opportunity for industry professionals to document all of the great work they do in person, […]

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