Net Promoter Score & the Mortgage Industry

Let’s imagine you just made one of the biggest purchases of your life. You bought a new house and had to get a mortgage. Congratulations! The loan officer you worked with went above and beyond during the long process. She picked up the phone every time you called…even during the weekend! Her communication was impeccable […]

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Get Ready to WIN LOCAL at WOW TOWN!

You’re invited to 2019’s most innovative and interactive marketing and culture event, SocialSurvey’s Create WOW Summit. Join us in beautiful San Ramon, California this September 4th-6th for three exciting days of our “unconference”. We’ll be taking you to WOW TOWN to explore WINNING LOCAL. WHY WIN LOCAL? First, let’s define what “Local” means: It means […]

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SocialSurvey closes its Series A Round

SocialSurvey Series A Funding Investors

WOW ANNOUNCEMENT We have been working on something big and are excited to share our news. SocialSurvey has raised $14.5 million in new financing to expand our operations and products! The funding is backed by venture capital veterans Curtis Feeny and Jim McClean of Silicon Valley Data Capital (SVDC) and Eric Filipek of Kennet Partners […]

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Pets of SocialSurvey

Employee Pets of SocialSurvey

With the new movie, Pets 2, coming out in June, we thought it would be fun to highlight the furry and scaly friends of our SocialSurvey staff. Read on for doggone cute pics (we think!) and fun facts about our purr-fect pets. The Dogs, Cats (& Fish!) of SocialSurvey Owner: Gaby Esposito | Pet’s Name: […]

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All-Star Players and Teams Series: #1 Top Performer Shawn Bowling Preview

Almost a month ago, we announced our 2018 Top Performers in Mortgage Customer Satisfaction, listing our Top 250 Winning Loan Officers and Top 37 Winning Mortgage Companies in 4 divisions (Small, Medium, Large and Jumbo). Now it’s time to start celebrating some of the all-star Loan Officers and mortgage teams in the business. We are […]

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On the Road to WOW Branches

SocialSurvey WOWs Branches on the Road

This Spring Break, SocialSurvey’s been gearing up for some road trips. We’re heading out to deliver and recognize some WOW to our Branch Managers. We want to shine a light on all their great successes, while learning what we can do to improve our SocialSurvey platform. And, more than anything, get face-to-face to build more […]

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Show Up For Social

SocialSurvey Show Up For Social EmmaM

Each week, the SocialSurvey team comments, educates and collaborates on all things social platforms for Multi-Location Brands. Show Up For Social is where we bring all of the most recent content in one space. First up, Facebook Blueprint Training – Marketing Team Edition – 30 minutes 11:30am PST each Tuesday from 01/15/19 on SocialSurvey’s Facebook […]

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L1’s 2018 Top Performers

The mortgage industry is a competitive business, and we’ve got over 30,000 hard-working loan officers and 200+ mortgage companies to prove it. Among these fierce competitors, only the best of the best are crowned as SocialSurvey’s 2018 Top Performers Awards champions. Making it look easy, with 81 Loan Officers and 12 Mortgage Companies hitting our […]

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EmmaM Online — Episode 24: Facebook Developers Conference Update

EmmaM Episode 24 Facebook Developers F8 Conference Updates

Updates from the Facebook Developers F8 Conference Facebook recently held their F8 Conference. If you couldn’t tune in, here’s what you missed: Privacy continues to be a big concern Instagram ‘likes’ on personal pages are going away Facebook Messenger will soon be encrypted WhatsApp, Facebook Business Manager & Instagram Direct Messenger are merging into one […]

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The 5-Star Review Blueprint

The 5-Star Review Blueprint

Recently, at the 2019 Lenders One Winter Conference in Austin, the SocialSurvey team ran a brainstorming workshop to help executives ideate the moments-that-matter that add up to 5-Star Reviews. We helped them understand that their brands are no longer in their hands, but are in the hands of their customers. Enter: The Age of the […]

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