5 Ways to Improve Your Google My Business in 30 Days

Google runs the cyber world. They are the number one search-engine by a landslide, with over 70% of the search market share.¹ They offer a free tool, called Google My Business (GMB), geared to help companies optimize their online visibility. We will share our top 5 hacks on how to improve your Google My Business […]

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Why does Customer Experience Matter?

With thousands of options at their fingertips, customers hold all the power. While the quality of your product is important, 81% of companies find the biggest differentiator for business is customer experience (CX).¹ To build brand loyalty and receive public praise, make your customers feel valued throughout the entire customer’s journey. Not only does a […]

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Do you Trust Me?

Why is trust so important to a business?  You instinctively know the answer but here are two statistics to emphasize the importance of building trust. “68% of adults in the U.S. say that trust in a brand has “a great deal” or “a lot” of influence on their decision when making a big purchase.”1 “76% […]

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We Are Ready for Small Business

We are now ready to partner with small businesses!  After working with many larger businesses to increase their search rankings, improve their review marketing and boost their online reputation, we have developed a new Small Business Package that allows smaller businesses to gain the same results. Our customers have seen an average business growth of […]

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SocialSurvey CEO Authors New Book on CX 2.0

March 2020 Create WOW Customer Experiences CX 2.0: Customer Experience Evolved Airbnb, Apple, Uber and Zappos have got it all down.  But you don’t have to be a leading national brand to deliver a great customer experience (CX).  In a new book, Chief Executive Officer of SocialSurvey, Scott Harris, uncovers what it takes for any […]

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Customer Spotlight: New American Funding

MARCH 2020 New American Funding Customer Spotlight When New American Funding (NAF) founders Rick and Patty Arvielo wanted a new way to manage their online reputation and increase the volume of new local business for their loan officers, they turned to SocialSurvey. NAF is a mortgage lender headquartered in California with more than 180 locations […]

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Listings Manager

March 2020 Listings Management Listings Manager Enables Seamless Review Management in a Single SocialSurvey Dashboard Since SocialSurvey was launched in 2015, our product innovations have grown from a single automated survey delivery tool to four products with a wealth of integrated value-added features. What these features all have in common is that our customers asked for […]

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Announcing the Create WOW Summit 2020

March 2020 The Create WOW Summit BOGO SALE, EARLY-BIRD PRICING IS HERE! Limited Time 2 for 1 Pricing with Added Flexibility Many of you already know how valuable the Create WOW Summit can be.  In our 2019 post-event survey, attendees commented that it was a “must attend” and “one of the best conferences” with “outstanding […]

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Don’t Miss Out on These Valuable Features in SocialSurvey

MARCH 2020 Don’t Miss Out! VALUABLE FEATURES OF SOCIALSURVEY BELOW A popular acronym these days is FOMO – fear of missing out. We don’t want you to miss out on any of the innovative features recently added to our customer experience (CX) platform so we are publicizing them here. All four features below have been […]

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SocialSurvey Named Runner-up Winner at futuRE Pitch Battle

futuRE event with Keller Williams SocialSurvey

SAN RAMON, Calif., Dec. 12, 2019—SocialSurvey was named a Pitch Battle Runner-up and Category Winner in Search at futuRE, an invitation-only real estate technology pitch battle. Powered by Keller Williams, the world’s largest real estate technology franchise by agent count, the event was created as a forum for real estate agents and leaders to work […]

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