Drive your happy employees to Glassdoor and Indeed. Programmatically send your HR department alerts for any unhappy employee feedback.
Connect to your point of sale and automate customer feedback with our fully customizable, mobile optimized reviews platform.
Connect to your DMS
Create instant social proof and credibility with our automated sharing on Facebook, Twitter and Linkedin at the Dealer Group, Dealership, and even Employee level.
We highlight your top performers and create some friendly competition across your front line employees, and locations with our real time leaderboards.
Car shoppers are 5.3 times more likely to convert to a lead when dealers have positive online reviews. SOURCE: DigitalDealer
As many automotive consumers start their research online versus at a dealer. Today’s automotive consumers are informed and knowledgeable since they self-educate online before they ever make contact with a dealer. SOURCE: Google
of consumers seek out a specific salesperson based on positive reviews. SOURCE: DealerRater
Of people trust online reviews as much as a personal recommendation. SOURCE: BROADLY
Social media, including review sites, play an increasingly large role in the vehicle sales and service process. 54 percent stated that social media, including review sites, were the most helpful online source to determine their dealership selection
Social media sites play an even larger role in getting consumers to switch dealerships. 64 percent of those surveyed that changed dealerships and/or brands cited online reviews as the primary reason.
Google Reviews dominate, with 49 percent stating they used Google Reviews when searching for dealerships.
Of consumers said they read Facebook Reviews about dealerships prior to purchasing (a jump up from 40 percent in the prior study).
SocialSurvey has been a great way for my past clients to voice their experience with me and my company at New American Funding. It's a great tool also for us to show potential clients what they can expect by working with me.
SocialSurvey is great--super easy to use and helps promote my business by collecting my testimonials for me. I always love completed tasks, that I DON'T HAVE TO WORK ON!
Here at Newfed we all have been proud issuers of Social Survey. To not have to worry about sending out the reviews after every closing goes a long way. Thanks SocialSurvey for making advertising super easy and profitable.
SocialSurvey is the quickest and easiest way for my clients to leave feedback which has bolstered my business.
SocialSurvey gives the customer a chance to express how they really felt about their experience. Since the loan will have already closed when they do the survey there is little pressure for them to be anything other than honest
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The survey allows for categories to the customer's experience. The comments helps to know where we can improve or know we are providing great customer service.
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