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SEPT 14-16

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Fully automated experience management platform

Engage Employees & Turn Customers Into Your #1 Marketing Asset

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Four products in one highly integrated platform

Survey

Build a happier, more engaged frontline team. Improve customer experience and online reputation.

Listings

Instantly control and manage your brand’s digital online presence with accurate location listings.

Monitor

Build a happier, more engaged frontline team. Improve customer experience and online reputation.

Workforce

Retain your best employees, attract great talent and improve online reputation with voice of employee content.


Power Your Online Brand

Improve Online Reputation, Create Social Proof and Stay Compliant

Power your brand using social proof — let your happy customers digitally endorse you and increase conversion with our completely automated reputation management platform.

Customer Insights

Third Party Reviews

Social Sharing

Listing Management

Power Online Reputation

Drive Employee Behavior

Engage Employees, Improve Customer Experience and Simplify Recruiting

Integrate your front line employees into your customer feedback system and create a happier employee, an improved customer experience, higher response rates and bottom line profits.

Peer Benchmarking

Employee Engagement

Workforce Management

Compliance Monitoring

Drive Employee Behavior

Improve Business Everywhere

Turn your Customers into your #1 marketing asset and WIN LOCAL

More than ever, your customers are relying on the experiences of others before making purchase decisions. We make sure wherever people find you, they find the best of you.

Industry-leading completion rates: 54% average completion rate across all customers.

NPS Scores at your fingertips: average 89 NPS across all customers

Star rating for every location, everywhere—build your brand reputation on sites like Google, Facebook, Linkedin, Twitter and so many more! Our customers average 4.85 star rating.

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Some Industries We Serve

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Mortgage

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Insurance

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Auto Dealership

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Travel/Hospitality

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Healthcare

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Real Estate

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10 mins of your time will change your business. Everywhere.

Let's Create WOW Together

Our Sales Team will reach out to connect with you at your earliest convinience

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WOW Reviews

CEO | MBS Highway

“I am very impressed with this tool. From compliance to lead generation, to customer satisfaction, as well as SEO optimization, this is a tool worth looking at. It gives you visibility and helps you generate business leads. It offers you the workflow process to help fix the unhappy customers reviews and potentially turn those customers into raving fans. It’s all centralized, all managed by the company. SocialSurvey costs very little but does so much.”

COO | American Financial Network

“We are very pleased with the customer response, satisfaction, and results that rise to an incredible net promoter score, making SocialSurvey an invaluable tool. We use the tool in many different ways, including feedback for leaders, feedback for future borrowers, and feedback for any potential areas of improvement. In the service industry, any feedback from customers allows us to make the borrower experience better with every transaction. The stellar results speak for themselves.”

Corp. Admin Mgr. | Diamond Residential Mortgage

“Most new platforms require painstaking time and energy. SocialSurvey was the complete opposite. We were supported all through the start-up process with quick responses, immediate attention to details, and useful tutorials. It was about as seamless as it could get with amazing results. We are completely happy with the ease of use and execution; moreover, we believe that this will offer great customer support and feedback.”

Vice President of Marketing | American Financial Network

“At AFN, getting 5 star reviews is the easy part. The challenge is how to share these reviews across the Internet via social media in an organized and trackable fashion, with SEO links back to the individual LO and Branches. Thanks to SocialSurvey, the process is fully automatic. Even when our people are less engaged than we want, it works on their behalf. We love the added compliance features and Customer Service workflows as well. Sharing our success is easy with SocialSurvey!”

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